testimonials

Wendy – Sinfin Charity Shop Volunteer

Wendy has been volunteering at ExtraCare's Sinfin Charity Shop for sixteen years. Now 80 and still supporting the team Wendy discusses her volunteering journey.

Uniquely You: Michelle’s Journey into Care

Michelle’s journey into care at Wixams Retirement Village helped her find confidence, belonging and purpose. With ADHD and a natural instinct to support others, she discovered with encouragement from colleagues that being herself enabled her to thrive as a CSW and make a meaningful difference to residents’ lives.

Building Understanding: Vicki Banks on Launching ADHD Awareness Training

Pannel Croft Village Lifestyle Manager Vicki Banks has created a new ADHD awareness training course designed to build understanding, challenge misconceptions and help colleagues feel more confident supporting people with ADHD in the workplace.

Wasana – Senior Housing Support Officer

Senior Housing Support Office Wasana shares her journey over the decades working for ExtraCare and how her sense of belonging and confidence grew.

Brian’s Story

For Hughenden Gardens residents Brian and Beryl, hearing that Brian would never walk again last Christmas meant a heart-breaking festive season. Now, six months later and at nearly 89 years old, Brian is back in the gym and walking, thanks to Fitness Instructor Ty. Here, the three share Brian’s remarkable turnaround and discuss how fitness and commitment have helped him get back on his feet.

Jessica – Hospitality Assistant – Earlsdon Park

Jessica’s volunteering journey at Earlsdon Park Village built her confidence, improved her language skills and helped her secure employment as a Hospitality Assistant.

Joe – Young Volunteer

Student volunteer Joe discusses the importance of volunteering at Solihull Village and what he enjoys most about his role!

Championing Inclusion and Safety: A Staff-Led Resource on Domestic Violence

Simran Hayre, ExtraCare’s HR Apprentice discusses how she brought her dissertation into the workplace to support Domestic Abuse Awareness month.

Pam, Rosie & Rebecca – Hughenden Gardens

Moving to Hughenden Gardens marked the beginning of a new chapter, not just for Pam, but for her whole family. Joined by daughter Rosie and granddaughter Rebecca, three generations share how making the decision together transformed Pam’s life and brought peace of mind to every generation.

Pat & Bill – Sunley Court

Siblings Pat and Bill, who both live at Sunley Court, have found real comfort in being just across the hall from one another. Here they share what it’s meant to reunite in later life, how they support each other every day, and what they believe their parents would think about them living together again. 

David, June & Callum – Hughenden Gardens Village

David and June moved into an ExtraCare Village in 2024. Their grandson Callum works in the bistro, which means they often get to spend quality time together around the village. Here, they share their thoughts on living and working side by side, and how David, as an amputee, has made village life work for him.

Candace & Mildred – Hughenden Gardens

Nan has a social schedule which is as busy as mine, or busier and I love that for her! It’s so reassuring to see her enjoying herself and surrounded by great people. I don’t have to be in “bodyguard mode” anymore, and that’s a big relief.