Trustees & Directors

Matt joined ExtraCare as Head of Finance in 2021, before progressing to Project Director in 2023, Executive Director Operations in 2024 and in October 2026 he became Chief Executive, taking on overall leadership of the organisation. Matt is from Derbyshire and graduated from Leeds University in 2007 with a degree in Accounting and Finance. He became a qualified accountant whilst working as an auditor for Grant Thornton, before moving into the social housing sector with Derwent Living. He spent nine years there, becoming Managing Director before moving over to their parent company, Places for People, as an Operational Director for Social Housing in the North of England. He has always been a keen sportsman and enjoys spending his spare time either coaching a football team at his local grassroots club, or watching any sport including being a season ticket holder at Derby County.

Chair of Board of Trustees Nick is an experienced leader in new-build development, spanning social and market housing, extra care, and supported living sectors. He brings deep expertise in development and residential asset investment, backed by a strong track record in senior roles with organisations including Atkins, Morgan Sindall Investments, Charles Church, Miller Homes, and GreenSquareAccord. A passionate advocate for Modern Methods of Construction, Nick is currently Managing Director at LoCal Homes, a specialist in factory-built housing solutions, and a member of the senior leadership team at its parent company, GreenSquareAccord Housing Association. As Chair of Extracare Charitable Trust, Nick is committed to building on the charity’s successes by supporting the management team and ensuring a strong, stable foundation for future growth. In addition, he leverages his extensive knowledge of development risk management and governance to guide and support new projects proposed by the Trust.

Chiluba Mulenga is a senior finance, risk, and governance professional with extensive experience in global financial services. She is currently Head of Global Sustainability Programme Management & Operations at State Street, where she leads enterprise-wide sustainability programmes, regulatory reporting, and governance frameworks across a complex global organisation. Prior to this, Chiluba led the UK Treasury Risk function at State Street, with responsibility for liquidity, funding, and interest rate risk oversight, and regularly advised senior committees on financial resilience, risk management and regulatory matters. A Fellow of the Association of Chartered Certified Accountants (FCCA) and Associate Member of the Association of Corporate Treasurers (AMCT), Chiluba brings significant expertise in governance and financial oversight. She is passionate about supporting older people and strengthening communities, reflecting ExtraCare’s commitment to helping people live healthy, independent, and fulfilling lives.

A highly experienced finance leader and Non-Executive Director, he brings over 30 years of board-level expertise with particular depth in audit, risk and governance. He has served over a decade as an NHS Non-Executive Director and Audit Chair at Northamptonshire Healthcare NHS Foundation Trust and The Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust, two Integrated Care Boards and two Clinical Commissioning Groups providing independent oversight of financial control, internal audit, assurance frameworks, regulatory compliance and organisational performance within complex environments. His executive career includes senior roles with BP, Lloyds Banking Group,Volvo, British Airways, Hertz and Deloitte, spanning financial services, energy, aviation, automotive and consumer sectors, with responsibility for finance transformation, controls and performance improvement. He also founded ZeroPA, a social impact lender, and serves as Chair of Madad UK, a charity focussing on the vulnerable and disadvantaged. As an Audit Committee member at The ExtraCare Charitable Trust, he brings strong assurance expertise and a commitment to safeguarding charitable resources while supporting sustainable, high-quality later living communities.

Yvonne is a highly experienced Housing and Social Care leader who has worked extensively across the Social Housing Sector. She is a former President of the Chartered Institute of Housing and Chair of Housemark the performance and benchmarking business, which she was involved in setting up. She has received an OBE for services to Housing. A former Managing Director of a Housing Association and Chair of Two Rivers Housing Group, she combines both management and governance experience, skilled in strategic policy making, risk appraisal, change management, service review and business creation. Yvonne has a particular interest in the impact good housing and support can provide in improving the lives of individuals and the wider community.

Pamela Stacey is a governance, risk, and compliance leader with extensive experience across a range of sectors spanning healthcare, pharma and biotech, and major infrastructure projects. As Founder and Principal Consultant at GRC Catalyst Ltd, she has designed and implemented enterprise-level governance and assurance frameworks for global organisations, helping boards and executives navigate complex regulatory environments with clarity and confidence. Pamela brings a strong track record of board and committee leadership in high-accountability settings. Pamela is an independent member of the Audit & Risk Committee at the Royal College of Physicians, Trustee and Audit, Risk, and Finance Committee member at Forward Education Trust, and a volunteer at the Association for Project Management. She is recognised for her ability to distil complex regulatory concepts into accessible, empowering language, supporting organisations to embed ethical leadership and robust compliance practices at every level. Pamela is motivated by ExtraCare’s mission to create balanced, supportive communities for older people and is committed to ensuring the charity’s governance and assurance structures remain strong, transparent, and future-ready. She looks forward to contributing her expertise to support ExtraCare’s long-term vision and impact. Pamela is the Chair of the Audit & Assurance Committee.

Richard joined the ExtraCare Board in 2021 and now chairs the Operations Committee as well as being a member of the Audit & Assurance Committee. He is the Health, Safety & Sustainability Director at GIST – a wholly owned subsidiary of Marks & Spencer Plc – who are the in-house provider of logistics for M&S Food. He is a Chartered Fellow of the Institute of Occupational Safety and Health, and a member of the Institution of Environmental and Sustainability Professionals.

Mark studied Aerospace Engineering at the University of Bristol and holds an MBA from Imperial College Business School. He has spent over 15 years working across management consulting and progressively senior roles at BT, most recently as Chief of Staff to the Group CHRO. His work has spanned large-scale organisational change, HR strategy and operating model design, and executive-level governance, including direct involvement in succession planning and Board reporting. At ExtraCare, Mark is Senior Independent Director. He has a longstanding interest in Belonging, and in culture as a source of competitive advantage.

Appointed as a trustee in 2024, Gemma brings more than 20 years’ experience in social housing, care and support services. She is Chief Operating Officer at YMCA Robin Hood Group and has held senior leadership and non-executive roles with registered providers of social housing. Drawing on her background in corporate finance, Gemma takes a practical, business-focused approach to charitable housing. She moved into the sector to make a positive difference through high-quality homes and services for people who need them most. Her experience spans social and affordable housing, shared ownership, supported housing, care homes, almshouses and retirement living. She has a particular interest in improving social value alongside business performance, considering the impact of housing and support services on individuals, communities and the environment. Gemma holds an MBA from Nottingham Trent University and is a qualified executive coach and mentor. She uses these skills to support colleagues’ development, strengthen critical thinking and help transform housing and support services. Gemma is a member of the Operations and Nominations and Remuneration Committees.

Janet Houlis is a Trustee and business leader with 33 years’ experience supporting organisations through change and growth. She believes that when people thrive, organisations thrive. As Chair of the Nominations and Remuneration Committee, Janet brings expertise in executive succession, Board effectiveness, leadership development and organisational culture. She helps Boards look beyond compliance, balancing long-term sustainability with purpose and people. Before becoming a Trustee, Janet worked with CEOs and senior teams in the UK and internationally, leading transformation programmes in complex, regulated environments. Her experience combines commercial thinking with expertise in leadership, culture, organisational development and change. Janet has championed equity, diversity, inclusion and belonging. She believes culture is a Board responsibility and is passionate about creating organisations where residents, colleagues, volunteers and leaders feel they belong and can contribute their best. She is a Chartered Member of the CIPD, a qualified Executive Coach and Mentor, a Women on Boards member, and holds a Diploma in Professional Coaching with Distinction.

Trustee A senior retired RAF Officer with 40 years of Service, Mark has served in a wide range of challenging roles from operational flying to Health, Safety and Environmental Protection. Originally a graduate of Physics from Imperial College, the lure of flying lead him to a military career and he retains his interest in aviation matters as a Fellow of the Royal Aeronautical Society. Mark and his wife are residents of one of our ExtraCare Villages, and therefore, he brings customer insight to the Board. Within the village, he is able to continue with his passion for woodworking and away from the village, he volunteers for both the National Trust and the Chiltern Society, and also enjoys walking and motorcycling. Mark is a member of the Operations Committee and the Development Committee.

Gary is a tech entrepreneur with extensive experience in the Retail, Education and Construction sectors. After graduating in London specialising in Corporate Finance, Gary began his career at the global semiconductor multinational Texas Instruments. Gary went on to work in strategy and M&A at Kingfisher plc, helping to set up a pan-European electronics division based in Paris, France. Whilst in Paris he launched the internet service provider Libertysurf, a joint venture between Kingfisher and LVMH which sold to Tiscali for €0.9bn. Gary returned to the UK, becoming a main board director of Redstone Communications, a UK telecoms provider, and more recently he has been involved in founding a number of pioneering UK tech start-ups. Gary is an experienced executive and non-executive director with a background in strategy and technology. He is Chair of Trustees of the Hasmonean Multi Academy Trust and is a non-executive director for Extracare Retail. He has a strong grasp of commercial and legal issues, standards, and governance and is a member of the Operations Committee.

Kim has been an ExtraCare Trustee since 2021. In 2025, she became the Member Responsible for Complaints and also serves on the Operations and Development Committees. She brings more than 30 years’ experience in customer service, operations and organisational change. Her career has included roles in internal audit, operational leadership and utilities, as well as Operations Director for a major UK provider supporting people experiencing financial hardship through grants, debt advice, welfare support and energy and water assistance. Since 2023, Kim has been Chief Officer of a Shropshire charity helping people improve their health, wellbeing and independence through community transport, social connection, wellbeing activities and practical support. Kim is passionate about enabling older people to remain independent, connected and active within their communities. She believes accessible services, strong local networks and meaningful relationships are central to helping people live well for longer.

Following Matt Rickards’ appointment as Chief Executive, Mick remains with ExtraCare until December 2026 to support a smooth leadership transition. Mick is a chartered accountant and experienced chief executive. Before joining ExtraCare in January 2016 he was chief executive of the Student Loans Company, a government-funded ‘digital exemplar’ organisation that distributes £18 billion per annum and has seven million customers. Mick has also previously been chief executive of Advantage West Midlands, the regional development agency for the West Midlands. He has held several non-executive director roles in the public, private and charity sectors and is currently a Council Member and Chair of the Audit Committee at the University of Birmingham and non-executive director of Sandwell and West Birmingham NHS Trust. Born in Ballymena, Northern Ireland, Mick has lived in the Midlands for most of his life. Mick supports Aston Villa and enjoys running, music, reading and gardening. Mick was appointed as a Deputy Lieutenant for the West Midlands in 2018.

Angie joined ExtraCare in 2013 after seeking to change sectors, stepping out of the NHS to take a part time role at the Charity. She initially joined ExtraCare as our internal auditor and since then had several promotions and roles in finance. Now, as Executive Director Governance and Compliance, she leads the corporate functions of Procurement, IT and Governance. Angie is Coventry-born and graduated from Nottingham University with a BA (hons) in History. After graduating, Angie had several roles before joining the NHS in 1999, initially working in Purchase Ledger as a temp and ultimately becoming a chief internal auditor, managing audit and assurance services provided to numerous clients, predominately within the public sector. Angie became a qualified accountant in 2008. Angie enjoys exercise and keeping fit, playing on her Xbox and listening to music.

Chris joined ExtraCare as finance director in 2004, becoming Executive Director Corporate Resources in 2017. He currently leads the corporate functions of Finance, People, Property Sales, Marketing and the Retail subsidiary. Chris, originally from Lancashire, graduated from Sheffield University in 1982 with a degree in accounting and financial management. He joined Reed Elsevier plc Accounting Training Scheme and on becoming a qualified accountant, moved into their regional newspaper division. He remained in the newspaper industry for 20 years, working on the launch of Europe’s first daily free newspaper in Birmingham and the management buy-out of Yorkshire Post Newspaper Group. He held several senior positions including group finance director and then managing director for the last ten years, most latterly at Lancaster and Morecambe Newspapers Limited where he also had responsibility for TMX magazine.