Our Trustees & Directors

ExtraCare is supported by the Executive Leadership Team and a Non Executive Board of Trustees. Trustees are ultimately responsible for the charity, setting the vision, mission and values of the charity and working with the Executive Leadership Team to develop the long-term strategy.

Trustees are chosen for their experience in relevant areas such as health, social care, financial management and human resources management.

We are currently looking for trustees to work with a new Chair and offer additional skills to our experienced, talented and committed Trustee Board.

If you believe you have a valuable contribution to make in addressing the needs of older people, please apply here.

Our Chair and Chief Executive

Nick Baldwin CBE

Chair of Board of Trustees


Nick is an experienced Chair and Non-Executive Director with Board level experience in the Public, Private and Not for Profit sectors.  He is an engineer and economist, who had an executive career in the utilities sector which culminated as Chief Executive of PowerGen plc.  Since then he has had a portfolio career working in a variety of governance, regulatory and advisory roles in Government and the Housing, Education and Social Care sectors. 

He is currently the Chair of Dimensions UK, a not for profit organisation providing social care for adults with learning difficulties and/or autism and a Governor of the Heart of Worcestershire College.

Mick Laverty

Chief Executive

Mick is a chartered accountant and experienced chief executive. Before joining ExtraCare in January 2016 he was chief executive of the Student Loans Company, a government-funded ‘digital exemplar’ organisation that distributes £18 billion per annum and has seven million customers. Mick has also previously been chief executive of Advantage West Midlands, the regional development agency for the West Midlands. He has held a number of non executive director roles in the public, private and charity sectors and is currently a Council Member and Chair of the Audit Committee at the University of Birmingham and non executive director of Sandwell and West Birmingham NHS Trust. Born in Ballymena, Northern Ireland, Mick has lived in the Midlands for most of his life. Mick supports Aston Villa and enjoys running, music, reading and gardening. Mick was appointed as a Deputy Lieutenant for the West Midlands in 2018.

Our Trustees

Richard Clarke


A qualified accountant and experienced consultant, Richard’s expertise in corporate finance, accountancy, corporate tax and not for profit work is a great addition to our charity. 

He currently holds a number of non-executive positions, including Company Secretary for Amati Orchestra Limited and both Treasurer and Chairman of The Gay Gordons.

Richard holds the position of Senior Independent Director (SID) for the Trust and is also a member of the Audit and Assurance Committee, Nomination and Renumeration Committee and Operations Committee.

David Mell




David graduated from Cambridge University with a degree in Classics. He joined IBM as a Systems Engineer and enjoyed a career of more than thirty years in UK and International roles. Over the last eight years he has served on the Boards of a number of NHS Providers, Commissioners and "Arms Length" bodies. Most recently David was Non-Executive Director and Vice Chair of Leicestershire Partnership NHS Trust from 2013 to August 2017. He is currently Non-Executive Director and Chair of Leicester, Leicestershire and Rutland NHS Facilities Management Collaborative.

David is Chair of the Operations Committee and a member of the Audit and Assurance Committee and the Fundraising, Research and Advocacy Committee.

Mary Martin




Mary is an experienced financial and commercial executive with knowledge of the private, public and voluntary sectors, including in relation to major capital projects and development. Mary has held a number of non-executive and charity trustee roles across the Midlands and is currently Deputy Chair at The Royal Wolverhampton NHS Trust, a Trustee of Performances Birmingham (the charity which runs Symphony Hall and Town Hall in Birmingham) and Trustee and Vice Chair of Midlands Art Centre (mac).

She is also a Fellow of the Institute of Chartered Accountants. 

Mary is chair of the Audit and Assurance Committee and a member of the Development Committee.

Sue Whelan Tracey

Sue Whelan Tracy




Sue Whelan Tracy is an established non-executive director currently working with South Warwickshire NHS Foundation Trust and the Nursing and Midwifery Council. After over 20 years working for Barclays, Sue made a deliberate shift into non-executive work, taking on Board roles with the Independent Police Complaints Commission and JDRF.

Sue is a member of the Fundraising, Research and Advocacy Committee and a member of the Operations Committee.

Phil Riman




Phil Riman is a Solicitor and currently the CEO of the specialist corporate and technology law firm, White & Black.  Having established that firm in 2007, he led its growth and eventual merger with a listed, global, professional services group in 2018. Previously Phil worked as legal counsel at 3i, the global private equity group, supporting its business in the UK and the US. As a lawyer, he advises on domestic and cross-border transactions and is ranked as one of the UK’s leading venture capital practitioners.  

Phil is an experienced executive and non-executive director, both in the legal sector and beyond, with particular specialisms in strategy and governance.  Phil is a former governor of Cokethorpe Educational Trust. He is a graduate of University College London (winner of the Professor Dolley Prize) and of the College of Law, Guildford (with Distinction) and he qualified as a Solicitor in 1996.

Phil is Chair of the Development Committee.


Guy Daly

Guy Daly




Professor Guy Daly is Pro Vice-Chancellor (Health and Life Sciences) at Coventry University.  He is a member of various national UK and local groups and bodies including: Executive Member (International/Global) of Council of Deans of Health (affiliated to Universities UK), West Midlands Clinical Senate, West Midlands Combined Authority Wellbeing Board, Coventry Health and Wellbeing Board, and Non-Executive Director of Coventry and Warwickshire Partnership NHS Trust.

Guy is an experienced Non-Executive Director/Governor/Board and Committee member in the NHS, further education, schools, housing and local government.  He is a trustee and current chair of the third sector social policy think-tank, The Human City Institute (HCI), as well as a trustee of ExtraCare and also of Research in Specialist and Elderly Care (RESEC), a charity which aims to improve the quality of research in specialist and elderly care.  He also served as an elected member of Birmingham City Council for eight years. 

Guy is a member of the Fundraising Research and Advocacy Committee.

Karen Helliwell



Karen is an experienced NHS executive with over 35 years’ experience who has worked at this level locally within NHS Hospital trusts, regionally covering specialised commissioning across the West Midlands and also at NHS England, where she was responsible for commissioning a number of services for Birmingham and the Black Country including general practice, dentistry and community pharmacy.

Currently Karen is the Director of Integration at Birmingham and Solihull Clinical Commissioning Group with a wide range of responsibilities including ensuring services work together across health and care.

Karen started her career in operational hospital management and has also spent time working nationally, during the establishment of NHS England. Karen has a wealth of sound knowledge and valuable experience of the health and care sector. She has chaired numerous Boards and Committees and is currently the Deputy Chair/Chair of Birmingham Older People's Programme Board responsible for developing and shaping future services for the elderly.

Karen was appointed as a Trustee in 2020 and is a member of the Development Committee and of the Operations Committee.

Adrian Eggington



Adrian is an experienced housing and care professional with over 30 years working in many different not for profit environments across the country with over 25 years in senior management typically in operational leadership roles. He is a graduate from Aberystwyth University with a degree in Environmental Science and the University of Wolverhampton with a Master’s in Business Administration.

As well as being a Non-Executive Director for The Extra Care Charitable Trust he is currently the Deputy Chief Executive for Black Country Housing Group where he leads on Housing, Care, Asset Management and Development activities. He is a member of the National Housing Federation’s Health and Housing group as well as the Chair of Rowley Regis Towns Fund Local Board and Chair of Dudley Social Housing Partnership Group.

He has long being passionate about the difference good housing and support can make to people’s lives, especially for older people and sees the work of The ExtraCare Charitable Trust as being incredibly important and innovative which is why he is really happy to support the organisation in any way he can.

Adrian lives in Lichfield and is married with two children both of whom are away at University.

Adrian is a member of the Audit and Assurance Committee.

Susan Lock



Sue was delighted to join the ExtraCare Charitable Trust Board because she feels passionately about improving the lives of older people. Sue was previously involved with the funding and development of Reeve Court in St Helens when she was CEO of St Helens Housing Association.

Sue is an experienced housing professional and leader, having served on housing associations and charity boards since the late 1980s. Including the CIH North West Regional Committee as Vice Chair and Chair and a Nationally Elected Member of the CIH Board. She has also Chaired Local Housing Consortiums, and was a Member of The Cheshire and Warrington Housing LEP and Task and Finish Groups.

Sue’s first job after graduating from Sheffield Hallam was with the Housing Regulator The Housing Corporation. Sue’s first front line role was as a Housing Officer with Places for People. Her experience at Executive level includes being CEO of Wulvern Housing. Following a merger with The Guinness Partnership in January 2017 she became Director of Strategy for Old People.

Sue retired from full time roles in May 2018 to focus on NED roles. Sue has been on the Board and Audit and Risk Committee of Johnnie Johnson Housing Trust  since 2017 becoming Vice Chair of the Board in June 2020. Sue is also a Statutory Board Appointee on a special needs lease based housing association, her third Statutory Appointment. As a NED she has gained wide and varied experience of working at a strategic level managing through others to ensure the organisations objectives are achieved in line with the vision and purpose.

Sue is a member of the Audit and Assurance Committee and of the Operations Committee.

Our Executive Directors

Henriette Lyttle

Executive Director of Marketing and Innovation

Henriette joined ExtraCare in 2017, and is responsible for Marketing, Fundraising and Innovation. Before joining ExtraCare, Henriette was Marketing and Communications Director at the High Value Manufacturing Catapult, leading manufacturing technology innovation in the UK. Prior to that, she held a range of senior management functions in economic regeneration and business support, including heading up the project portfolio at Innovation Birmingham (part of Birmingham Science Park Aston) and over 10 years at Regional Development Agency Advantage West Midlands where she progressed to Partnerships Director. Henriette holds an MSc in European Studies and a postgraduate qualification in Managing Social Care from Amsterdam University and started her career in the Netherlands in social care and community regeneration. Henriette lives in Birmingham with her daughter and in her spare time, she volunteers at the ExtraCare Hagley Road Village.

Angela Harding

Executive Director for Operations

Angela graduated from Durham University with a BA Honours Degree in history. She joined Midlands Electricity Board, as it was then, as a graduate trainee. She achieved the post graduate Institute of Personnel Management (grad IPM) qualification in 1992 and enjoyed Member status of the Chartered Institute of Personnel and Development (MCIPD) from 1998. In 2008 she was awarded Fellow status (FCIPD). Angela held several human resources posts with Midlands Electricity, before moving to GEC/Alstom as Employee Relations Manager. She was promoted to Human Resources Director, being heavily involved in business transition and organisational development for a number of years. In 2005, Angela left the company then owned by Areva, to join ExtraCare as Human Resources Director. In 2012 she gained responsibility for all customer services as well. In 2016, Angela was appointed ExtraCare’s Executive Director Operations and is now responsible for all areas of the Charity’s homes, care and lifestyle operations. In particular, Angela  focuses on performance, teamwork and learning to ensure ExtraCare continues to innovate and improve the services it delivers to residents across its Housing Schemes and Villages. 

Kevin Willetts

Executive Director of Development, Sales & Procurement

Kevin joined ExtraCare in 2017 and is responsible for Development & Sales.  Before joining ExtraCare, Kevin was Executive Director of Development, Sales, Regeneration and Procurement at W M Housing responsible for the main stream Housing Programme and the “Profit for Purpose” vehicle being Signature New Homes.

Prior to that he held three main board roles of National Plc’s having responsibility for their Social Housing Activities.

Before his private sector experience, Kevin worked in a Director capacity for two Housing Associations the first of which was Coventry Churches Housing Association and as a result witnessed and was involved in the birth of ExtraCare.

Gemma Duggan

Director of Governance and Compliance (Company Secretary)

Gemma joined ExtraCare in 2018 and has strategic responsibility for governance, risk, assurance and compliance at the Charity. Before joining ExtraCare Gemma was a Senior Consultant at Altair, a specialist social housing consultancy, working on a range of projects from regulatory compliance and governance reviews, to new operating model design and research projects. Gemma is passionate about the impact good quality housing can have on people’s lives and applies this passion to her role at ExtraCare. Gemma has previously worked as Regional Manager at the National Housing Federation and as part of the senior management team of the Homes & Neighbourhoods Directorate at Birmingham City Council. Gemma lives in Lichfield with her husband and two young children, who keep her on her toes.

Chris Skelton

Executive Director for Corporate Resources

Chris graduated from Sheffield University in 1982 with a degree in accounting and financial management. He joined Reed Elsevier plc and on becoming a qualified accountant, moved into their regional newspaper division. He remained in the newspaper industry for 20 years holding a number of senior positions including Managing Director for the last ten years. Chris joined ExtraCare as Finance Director in 2004, becoming Executive Director of Corporate Resources in 2017.