Customise your experience
1 / 3

Reset your preferences

I dont need any help

ExtraCare are here to help.

Let us know a bit about yourself and we’ll help find what you're looking for…

This popup is not a marketing tool, it is to help easily access the information you need.

Step 1.

Im looking for


Step 2.

I would like information about

Step 3.

If you’d like further suitable information, please provide your email and location. Otherwise you can skip this step and click submit.

Please tick if you would like to get the latest news, promotions and marketing emails from ExtraCare.

Retirement wellbeing: choosing health and choosing life

It’s 17 years since the Department of Health published its Choosing Health White Paper which set out the case for active ageing in promoting health and well-being and it’s 20 years (!!) since our Well-being Programme became an integral part of life at our retirement villages and housing schemes. Were we ahead of the game? Well, we like to think so.

We launched the Well-being Programme back in 2002 following a survey that highlighted that 75% of residents at one of our retirement housing schemes hadn’t accessed any health screening via their GPs or the NHS. We undertook a pilot screening programme which identified that amongst a group of 136 people there were 122 previously undetected conditions; many of them potentially serious.

Our Well-being Programme, pump-primed by the Department of Health and now funded by donations and charitable support, is now established as a proactive health screening, information and advice service available to all ExtraCare residents. It regularly picks up previously undetected conditions and improves the quality of life and care of residents, whilst saving the NHS money and relieving pressure on local GPs.

We employ Well-being Advisors at each of our locations, offering our own assessment tool and screening programme based on 10 key factors:


• Diet
• Mobility
• Bladder and Bowel Health
• Heart and Circulation
• Breathing
• Hearing and Sight
• Skin
• Fitness
• Spiritual and Psychological Well-being
• Sleep


Each resident receives a Well-being Score and a radar diagram which provides them with a visual representation of their current health in the above areas and enables us to map their progress over time.

We also offer a drop-in service where any resident with health concerns or issues can meet with a Well-being Advisor to share their concerns and receive appropriate information, advice and guidance or referral to a GP for further investigation.

Our residents value our Well-being Service and research has proved that integrating preventative healthcare and screening services as part of our overall offering is better for residents and also for health-care commissioners, with a 38% reduction on total NHS costs for our residents.


Find out more about our wellbeing services here.