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ExtraCare’s Well-being Service is Innovation of the Year

ExtraCare’s Well-being Service has won Innovation of the Year at the Chartered Institute Of Housing Midlands Awards.

This award recognises organisations that have successfully delivered something which is innovative and can demonstrate a successful service outcome.

The Charity’s Well-being Service was the subject of a long-term research project with Aston University, which found that, among other effects:

  • NHS costs for residents were cut by 38 per cent over 12 months compared with their costs when they first moved in.
  • Residents experienced a significant reduction in the duration of unplanned hospital stays from 8-14 days to 1-2 days.
  • Routine GP appointments for residents fell 46 per cent after a year

Suzanne Jones, Care Manager at ExtraCare’s Hagley Road Village in Edgbaston, Birmingham, accepted the award for the Charity. She says: “Our Well-being Service enhances people’s quality of life. Our Well-being Advisors have been able to pick up on previously undiagnosed conditions. We’re saving the NHS money and improving our residents’ lives.”

Retirement village wellbeing service