ExtraCare's Vision and Values

Our Vision is better lives for older people.

Our Mission is creating sustainable communities that provide homes older people want, lifestyles they can enjoy and care if it's needed.

Rosewood Court

Our Values

We have four values. They are:

Empowering: We encourage and support our staff to provide outstanding services to our residents.

Compassionate: We show empathy and compassion to our residents.

Collaborative: We work together as one team for the benefit of our residents, staff, volunteers and customers.

Transparent: We are open, transparent and honest in our dealings with our residents, staff, volunteers and customers.

Living our Values

Our staff:

Are friendly, approachable and easy to talk to

Are passionate about their work

Have a 'can do' attitude at all times

Listen and act

Pay attention to detail and anticipate

Work as one big team with residents and volunteers

Want to learn and be better

Proudly deliver high standards of service

Promote equality and value diversity

We're a charity that really does create better lives for older people. And not just by building fantastic buildings and providing lots of facilities. Our staff make the biggest difference: working together, living our values, providing a quality person-centred service to be proud of. Watch a video we made for our staff!