Our Vision is better lives for older people.
Our Mission is creating sustainable communities that provide homes older people want, lifestyles they can enjoy and care if it's needed.
We have four values. They are:
Empowering: We encourage and support our staff to provide outstanding services to our residents.
Compassionate: We show empathy and compassion to our residents.
Collaborative: We work together as one team for the benefit of our residents, staff, volunteers and customers.
Transparent: We are open, transparent and honest in our dealings with our residents, staff, volunteers and customers.
Are friendly, approachable and easy to talk to
Are passionate about their work
Have a 'can do' attitude at all times
Listen and act
Pay attention to detail and anticipate
Work as one big team with residents and volunteers
Want to learn and be better
Proudly deliver high standards of service
Promote equality and value diversity
We're a charity that really does create better lives for older people. And not just by building fantastic buildings and providing lots of facilities. Our staff make the biggest difference: working together, living our values, providing a quality person-centred service to be proud of. Watch a video we made for our staff!