Deputy Shop Manager

Title: Deputy Manager

Location: Shops throughout the UK

Responsible to: Shop Manager

Responsible for: Supporting the Shop Manager to drive the sales and profit of their shop

This is a summary of the job description

Overall Aim of the Job:

• To support the Shop Manager to maximise the sales and profit of their shop through innovative and enterprising initiatives

• To assist in the management of a team of dedicated volunteers, utilising their skills and life experiences to deliver an efficient and sales orientated workforce

• To ensure all policies and procedures are implemented and adhered to by all team members

Key Responsibilities:

• Supports the Shop Manager to proactively drive sales

• Is aware of current trends and brands across all sectors, supports the ShopManager to deliver these for their shop

• Understands the strengths & weaknesses of competitors and supports theShop Manager in the delivery of initiatives to combat them

• Assists with the recruitment and training of volunteers to such a standard that we retain them through job satisfaction

• Supports the Shop Manager by identifying training needs as required

• Is able to discuss issues with the Shop Manager and help resolve them with speed and efficiency

• Is able to plan the daily workload in the absence of the Shop Manager

• Consistently maintains high merchandising standards

• Communicates effectively using appropriate communication methods

• Has a full understanding of the business, is able to support the Shop Manager to train and develop team members

• Displays accountability for their own actions

• Energises and influences others

• Proactively promotes the image and reputation of ExtraCare in the wider community

• Is able to work with people of all backgrounds and abilities

This post is subject to satisfactory medical clearance, DBS disclosure, two written satisfactory references and Home Office right to work clearance.