Care Co-ordinator

Title: Care Co-ordinator

Location: Retirement Villages 

Responsible to: Care Manager/ Head of Care

Overall Aim of the Job

To deliver the vision, mission and values working in line with the Quality Care Delivery Manual and all Policies and Procedures of The ExtraCare Charitable Trust. To be committed to its aims and objectives whilst delivering an Excellent Customer Service Experience. 

To maintain continuity of care and support to Residents within the Village to ensure efficiency and reliability of all visits to residents, maximising the care income and working within the care staffing structure.  To provide administration services to enable the Care Manager and Care Supervisors/ Team Leaders to deliver a high quality service.

Main Duties

Health and Safety

To take responsibility for all aspects of Health and Safety in your location ensuring ExtraCare’s Health and Safety Policies and Requirements are fully implemented, monitored and adhered to at all times by all staff, including EHO requirements and COSHH regulations and to be alert for hazards for self, other staff, residents and visitors and to report such findings immediately.

Other Responsibilities

To be fully responsible, conversant, and compliant with all ExtraCare’s policies and procedures and the Quality Care Delivery Manual, ensuring they are communicated to all staff along with any changes which may be implemented from time to time.  To ensure that all staff comply with any policies and procedures in place, at all times.

All staff are required to work Christmas, New Year and Bank holidays as allocated.

Must be willing and able to travel to other Villages, Schemes or Head Office for the purpose of training, development or for assistance as required.

To train the Administrator in key tasks that have to be completed in Care Co-ordinator’s absence.

Any other tasks, duties or responsibilities that may be required from time to time, and necessary for the effective running of the service.

This post is subject to a satisfactory enhanced DBS disclosure where applicable, two satisfactory references, medical clearance and Home Office right to work clearance.

This job description will be reviewed annually.