Coronavirus (Covid-19) advice and information before visiting our locations

This page will be reviewed and updated regularly. Please check this website again before you visit our locations as things are changing very quickly.

Page updated on 28/05/2020 11:00

The Covid-19 situation is a fast changing one and, at ExtraCare, our first concern is always for the safety of our residents, staff and volunteers. We introduced rigorous infection control procedures in early March to reduce the risk of infection, and are now looking at making some slight changes in light of the Government announcement on Sunday 10th May. We are therefore now taking the following steps.

From Wednesday 13th May, 2020:

The following measures will remain in place to protect our retirement communities, and we ask for your support and co-operation:

Additional restrictions at some locations

In some of our retirement communities, we had put in place additional measures. This was done because we had residents with suspected symptoms and/or an official diagnosis of Covid-19, and these measures were aimed at restricting the spread of any virus within the location.

No locations currently have additional measures in place. We continue to monitor the situation at each location continuously and carefully and will consider putting in place additional restrictions if necessary.

We will keep you updated as national guidance and our own procedures adapt to the changing circumstances associated with the virus. Please be assured care and catering services will continue to be provided.

Thank you for your consideration of the steps we are taking which help keep our communities safe and well.