The Trust Overview

The ExtraCare Charitable Trust was established in 1988. We operate retirement villages and smaller housing developments around our Midlands base and further south.

Our Vision is better lives for older people.

Our Mission is creating sustainable communities that provide homes older people want, lifestyles they can enjoy and care if it's needed.

Download our Guide to ExtraCare.

Here are some key facts:

Homes: We currently have more than 3,800 homes within our Housing Schemes and Villages at different locations. These are available to older people in their local area for affordable rent, shared ownership and leasehold sale.

Facilities: Each Housing Scheme or Village has 5 to 18 social, health and leisure facilities that are accessible to our residents and up to 5,000 older people across our wider communities.

Care: Dependent on individual circumstances we can support residents with significant assessed care needs. Residents can access the Charity's Well-being service which helps residents monitor their health and lifestyle, ensuring early detection of potential health conditions. Residents with dementia using our Enriched Opportunities Programme® are 50% less likely to move into a care home.

Staff: Our Housing Schemes and Villages are supported by a team of 1,500 staff, recruited to work with us directly. Over 85% of our care staff are qualified to QCF (NVQ) Level 2 in Health and Social Care (the national training requirement is 50%). The Charity has Investors in People Gold Award status.

Activities: Across our communities we offer residents a wide choice of different activities. These may include: reading groups, choir singing, wheelchair aerobics, tai chi, abseiling and large events at national venues. Every Village and Housing Scheme is supported through our Activities Facilitators.

Volunteers: We have around 3,000 active volunteers representing all age groups who support the following areas: administration, hospitality, well-being and health, entertainment, skills learning, activities, resident friendship and our charity shops.

Charity Shops: We operate around 60 ExtraCare Charity Shops. Income from our Charity Shops is used to support the more vulnerable people within our Schemes and Villages. This is done through supporting the Enriched Opportunities Programme® (in addition to any funds raised), our care service, health and well-being projects and supporting our research programme.

Affordability: Living with ExtraCare should be affordable for all, including those residents living in a rental home with only a minimum state pension. ExtraCare employs its own benefits team to help residents access their entitlements. In recent years, the Charity has found over £4m each year in benefits on behalf of residents living in its Villages and Schemes. The team finds up to £1.4m in unclaimed benefits amongst those residents moving into our new developments.

Funding: We derive funding from a variety of sources including payments for our housing, care and support services, funding from statutory agencies, charity appeals, legacies and income from our Charity Shops. Surplus funds are used by the Charity to support residents' housing, health and well-being and to develop new Villages in response to significant national demand.

Demand and Our Development Programme: Typically, each ExtraCare village has a waiting list of 200 places. Therefore, construction plans or proposals are in place to develop further villages across the Greater Midlands area.

A second Milton Keynes village opened in Shenley Wood in Spring 2012.

ExtraCare's five year plan to 2017 included a £200m development programme to complete five villages in Birmingham. The first, New Oscott Village, opened in 2010 and is now over-subscribed. Pannel Croft Village in the Newtown area of Birmingham opened in November 2012, Hagley Road Village opened in 2013 and Bournville Gardens opened in 2015. Our latest village at Longbridge opened in 2017.

A village in Coventry opened in 2016, and ExtraCare is also planning villages in South GloucestershireBedford, Solihull and High Wycombe.