Setting standards for retirement communities

ARCO - Setting Standards for Retirement Communities

ExtraCare's mission is creating sustainable communities that provide homes older people want, lifestyles they can enjoy and care if it's needed - a lifestyle quite different from that offered by the traditional care or nursing home.

We are proud to be a member of the Associated Retirement Communities Operators the main body supporting Integrated Retirement Communities across the UK, setting standards for the sector and representing the interests of consumers and providers at national level. Working with ARCO, we champion the interests of all those who live or work in Integrated Retirement Communities.

As Approved Operators we aim to comply with the ARCO Consumer Code at all the locations that we are able to register with ARCO.

Integrated Retirement Communities - ARCO

What are Integrated Retirement Communities?

Integrated Retirement Communities combine high quality housing options for older people with tailored support services. They allow residents to rent, own, or part own a property and to maintain their privacy and independence, with the reassurance of 24-hour on-site staff, communal facilities, and optional care and support as needed.

Find out how Integrated Retirement Communities are different from other forms of Retirement Living here. 

ARCO's Code of Conduct

The ARCO Consumer Code sets out the standards expected by its member organisations. It provides a benchmark for good practice within the housing-with-care sector. This Code therefore states what ExtraCare residents can expect of the Charity. The Consumer Code will be displayed in every ExtraCare location and available from local staff teams on request.

The ARCO Code of Conduct applies only to the ECCT locations registered with ARCO. The ARCO registered locations are:

At these locations we are proud to be a member of the Associated Retirement Communities Operators the main body supporting Integrated Retirement Communities across the UK, setting standards for the sector and representing the interests of consumers and providers at national level.

You can also read the Code and find out more about their work by visiting ARCO's website here. 

Read the ARCO Code.

For further information, please contact the ARCO team via:
Email: info@arcouk.org
T: 020 3697 1204
Web: http://www.arcouk.org/