Nick Abbey, Chief Executive of The ExtraCare Charitable Trust,
launched the Charity's Annual Review today - an illustrative new
report that better demonstrates the Charity's performance and
ambitions during the past and coming year.
The review highlights the following achievements
- The Charity opened two retirement villages in
Gloucester, providing 426 affordable homes for
rent and purchase, community-based village centres and
award-winning preventative healthcare services. Both Villages
are fully occupied with waiting lists.
- A record 70% of all ExtraCare's 3,700 residents attended
surveys where year-on-year performance ratings have risen from 70%
to 75% ("very good") against challenging satisfaction
- Recognising national concern for future care funding,
ExtraCare researched and launched a pilot 'Care for Life'
product - an innovative concept where residents can pay an
affordable fixed payment in exchange for providing any future care
that they might need.
- The Charity exceeded budget expectations with a £3.5m
surplus which will contribute to an ambitious £30m development
programme during 2011/12.
The review also sets out the following commitments
- ExtraCare is already meeting construction targets for two more
Birmingham villages and is opening a second village in Milton
Keynes in February 2012 - providing a total of 700 more homes for
local older people in need.
- The Charity will provide further welfare benefits advice, care
and other outreach services to older people in the wider
communities beyond its village communities.
- Award-winning well-being and dementia services will be expanded
across all ExtraCare's sites.
- A £0.7m contribution from ExtraCare's 60-plus Charity shops
will support a diverse range of activities, learning opportunities
and social events - to enhance residents' lives and inspire the
communities in which they live.
- A three-year research study with
University will seek to quantify the quality of
ExtraCare's work, measuring cost-effective practices that benefit
individuals and represent savings for the public
Commenting on the review, Nick Abbey, said:
"This review clearly demonstrates a successful year in
challenging economic circumstances, thanks to the dedication of our
volunteers, donors, partners and staff. Our 28 communities are
fully occupied and demand for new villages is high.
"Our ambition for 2012 is to drive strong, steady growth
listening carefully to our residents and external influencers so
that we can continue to promote further quality and innovation
across all of our services."
If you would like to comment on the review or support the
Charity's work, please contact:
Nick Abbey, Chief Executive, The ExtraCare
Charitable Trust, 7 Harry Weston Road, Binley Business Park,
Binley, Coventry, CV3 2SN
Mobile: 0772 055 3658
T: 02476 506011
Mobile: 0789 105 3062
T: 02476 507926