Our reports and policies set out our Charity's business principles and aspirations in relation to our residents, employees, volunteers, partners, donors, suppliers and the wider communities in which we work.
If you have a query please contact our Head Office team directly on T: 02476 506011. reception@extracare.org.uk
Key Reports
Guide to ExtraCare
ExtraCare's Annual Review (2010-11)
ExtraCare's Annual Accounts (2010-11)
ExtraCare's Five Year Strategy (2011-16)
ExtraCare's Well-being Review (2011)
Care Quality Commission (CQC) Reports
Our housing schemes and villages are monitored by the CQC, the national health and social care regulator. Links to specific CQC ratings and reports (except for our newest villages which are yet to be rated), can be found when you visit the location pages on this site.
Policies
Anti Social Behaviour Complaints Management Data Protection Environmental Policy Equality and Diversity Freedom Of Information Health and Safety Human Rights Governance Listening to our Customers Procurement Lettings Policy Resident Involvement
If you would like further information on ExtraCare's policies, please contact Fiona Robbins on fiona.robbins@extracare.org.uk