So if you have a complaint we'll take it seriously and respond appropriately. If we've done something you like, please tell us.

If you are an ExtraCare resident or relative, we would recommend you contact your local scheme or village manager by phone, email, or letter. Contact details are available on our locations pages.

Copies of our Tell Us How We're Doing forms are available in all of our schemes and villages and on the individual locations pages.

Alternatively, you can write to us or email us at the address below:

Nick Abbey
Chief Executive
The ExtraCare Charitable Trust
7 Harry Weston Road
Binley Business Park
Binley
Coventry
CV3 2SN

reception@extracare.org.uk