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About Us

The ExtraCare Charitable Trust was established in 1988. The Charity supports over 3,700 older people in 17 housing schemes and 12 villages across the Midlands and the North of England.

Our Vision: To create better lives for older people.

Our Mission: To give older people an independent, safe and secure future in a network of inspirational communities.

Download our Guide to ExtraCare.

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Here are some key facts:

Homes: We currently have 3,111 homes within our housing schemes and villages at different locations. These are available to older people in their local area for affordable rent, part-purchase and leasehold sale.

Facilities: Each housing scheme or village has 5 to 18 social, health and leisure facilities that are accessible to our residents and up to 5,000 older people across our wider communities.

Care: Dependent on individual circumstances we can support residents with significant assessed care needs. Residents using our Well-being Service achieve, on average, a 9% improvement in their health across 10 key health indicators. Residents with dementia using our Enriched Opportunities Programme© are 50% less-likely to move into a care home. Read ExtraCare's Well-being Review of 2011.

Staff: Our housing schemes and villages are supported by a team of 1,500 staff, recruited to work with us directly. Over 90% of our care staff are qualified to NVQ Level 2 in Health and Social Care (the national training requirement is 50%). The Charity has Investors in People Bronze Award status.

Activities: Across our communities we offer residents a wide choice of different activities. These may include: reading groups, choir singing, wheelchair aerobics, tai chi, abseiling and large events at national venues. Every village and housing scheme is supported through our Activities Facilitators.

Volunteers: We have 4,000 active volunteers representing all age groups who support the following areas: administration, hospitality, well-being and health, entertainment, skills learning, activities, resident friendship and our charity shops.

Charity Shops: We operate over 60 ExtraCare Charity Shops which provide £0.6m each year to support residents' activities and well-being.

Affordability: Living with ExtraCare should be affordable for all, including those residents living in a rental home with only a minimum state pension. ExtraCare employs its own benefits team to help residents access their entitlements.  Typically, residents in each village claim £1.2m in benefits each year. The team finds up to £0.5m in unclaimed benefits amongst those residents moving into our new developments.

Funding: We derive funding from a variety of sources including payments for our housing, care and support services, funding from statutory agencies, charity appeals, legacies and income from our charity shops. Surplus funds are used by the Charity to support residents' housing, health and well-being and to develop new villages in response to significant national demand.

For more information please see our Annual Report.

Demand and Our Development Programme: Typically, each ExtraCare Village has a waiting list of 200 places. Therefore, construction plans or proposals are in place to develop further villages across the Greater Midlands area.

A second Milton Keynes Village opens in Shenley Wood in Spring 2012.

ExtraCare's five year strategy (2011-2016) includes a £200m development programme to complete five villages in Birmingham. The first, New Oscott Village, opened in 2010 and is now over-subscribed.

Further Birmingham villages are already under development as follows:

Pannel Croft Village in Birmingham (opens 2013)

Hagley Road Village in Birmingham (opens 2014)